OVERALL RATINGS
INSTALLS
1,913
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appFetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Connect any JSON, CSV or SQL based data sources
URL API data source responding with JSON or XML. SQL databases like MySQL, PostgreSQL, Oracle, IBM Db2, MSSQL or Snowflake SQL. OAuth 2 connector for Salesforce, Google, Azure AD, Sharepoint, Dynamics 365 & Okta
Synchronize field options with any external list
Custom field options like Select List, Checkboxes and Radiobuttons can be synchronized with any external list or dictionary.
Real-time search and dependant details
Enhance any ITSM centric setup by searching your data source in real-time with issue related variables and display HTML templates or update custom fields dependant on the selection
Supporting media
Editions
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
REST & URL Data Source
Database Data Source
File Data Source
Salesforce Data Source
Local Jira Data Source
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Converter Data Source
Historical Data for Dependent Fields
Backup, Restore & Transfer
Increased Field Configuration Limit
Increased Datasource Limit
More details
Use cases
- Synchronize custom field options with external list
- Search fields for large data/asset sets
- Dependant fields that depend on other issue values
- Real-time info panels
- JSM create request support
- Dedicated asset fields to link them with issues
Features
- REST API / URL data source with native pagination support
- Database support for MySQL, PostgreSQL, Oracle, IBM Db2, MSSQL or Snowflake SQL
- Salesforce connector support
- OAuth 2.0 support: Google, Sharepoint, Github & Azure AD
- Issue based variables for context information
- HTML template support (advanced tables)
- Convert data with JavaScript
- Synchronising field options
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About codefortynine
- Atlassian Platinum Marketplace Partner serving 20,000+ customers, 2.5+ million users, in 150+ countries.
- Trusted by enterprise customers for its stability, reliability & dedicated customer support
- Atlassian Partner of the Year 2022 in the ITSM App category
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programTrust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
External Data for Jira Fields integrates with your Atlassian product
Version information
Version 2.1.0•for Jira Cloud
- Release date
- Jul 14th 2025
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial